Success Stories
Image: Success Story: Carrie Epstien

Success Story: Carrie Epstien

As a retail manager, Carrie was used to spending long days on her feet. She was also used to a little bit of pain. Something always felt like it was slightly off, but as long as she got some rest (and took the time to stretch), the problem would usually resolve itself within a couple of days.

That’s why she didn’t think too much of it when her pain first cropped up. She’d had a pinched nerve before, and that’s exactly what this felt like. There was some faint tingling and some numbness in her arms and legs. The pain that went with it was discomforting but manageable.

She became more concerned when the problems didn’t go away. If anything, the tingling and the pain became more intense, though that was not as troubling as the other symptoms that started to appear. Sometimes her vision became blurry and the world seemed to lose some of its colour. She also felt like she was becoming more forgetful. She often found herself struggling to find the right words during conversations, as if there was a disconnect between her brain and her mouth when she was talking to customers and other employees.

Then things came to a head when she lost her balance and collapsed during the company’s holiday season. The left side of her body suddenly felt like it stopped working. She fell to the floor and was not able to get back up until two of her employees helped her.

That’s when Carrie finally went to see a doctor. After multiple visits (and several MRIs), her neurologist eventually diagnosed her with Multiple Sclerosis MS is a degenerative disease that attacks the nervous system and can cause memory issues and mobility impairment. All at once, she finally understood what had been happening to her.

Though she tried to carry on, her pain and balance issues made it impossible to continue working on a spacious retail floor. She filed for (and received) short-term disability benefits, but when it became clear that her symptoms were not getting better, she realized that she would have to come up with a more permanent solution. She filed for long term disability and was shocked when her claim was rejected by the insurance company. Their response said that because she had recently been diagnosed and her condition had not significantly progressed, she was strong enough to continue working.

She started to lose hope. Then she saw an ad for Share Lawyers on TV. When she put in a call, Share Lawyers assured her that she was entitled to long-term disability. They were confident that they could help her get the benefits that she deserved so that she could get back to her independent life.

Now Carrie is once again optimistic about her future. She’s no longer working in retail, but thanks to Share Lawyers, she knows that her MS doesn’t have to feel quite so intimidating!

*All names and identifying details have been changed to protect the confidentiality of all involved.

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A note from our long term disability lawyers

Taking a medical leave from work is not an easy decision to make. Concerns about providing for yourself and your family and keeping your job may cause you to want to push through your pain, but this won’t make your problems go away. Stopping work is often the smartest decision for your long term health and well-being, and your disability benefits are there to provide you with financial support until you can return to work.

If you have made the tough decision to stop working and apply for your short term disability or long term disability benefits, you may feel overwhelmed by the process and have questions that your employer and your insurance company are not able or willing to answer. Share is There to see you through and answer your questions.

Our Disability law firm knows what you have been going through

We understand that things have not been easy for you over the last little while. Your health has been suffering, you are unable to work, and now your insurance company, who was supposed to be there in your time of need, has decided they will not pay your disability benefits or respect your disability claim. These benefits exist to provide you with the financial support you need so that you can focus on your health and rebuilding your life. It is unfortunate that your insurance company has not lived up to its promise. If your disability claim has been denied, we will fight to get you the benefits you are entitled to. Our disability lawyers have helped thousands of Canadians get their long term disability benefits over the past 35 years, and we can help you too.

Our experienced disability lawyers can fight back on your behalf

Share Lawyers believes that every client who is dealing with a disability claim deserves superior personal service. To achieve that goal, we have developed our team of experienced, compassionate, and caring long term disability lawyers, law clerks, and administrative staff to meet all of your needs. Our team of experienced long term disability, life insurance, employment, and critical illness insurance lawyers have made successful claims against many insurance companies, third-party administrators and employers.

If you are unable to work, your disability benefits should be there to provide you with the financial support you need. While your insurance company may be focused on finding ways to avoid paying your claim, our focus is on what is in your best interest. When Share Lawyers gets involved, you have an entire team of lawyers that are there to support you and to fight for what is yours.

Our disability claim lawyers fight for your disability insurance claim by relying on our many years of experience to apply the best strategic planning and approach in each case, using the latest technology available. Experience matters, and with Share Lawyers, you are in the best hands with 35 years of success on your side.

In this video, we explain the role of a long term disability lawyer and how we can support you when you have been denied your long term disability benefits.

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