What To Do If Your Travel Insurance Claim is Denied

What To Do If Your Travel Insurance Claim is Denied

Travel medical insurance is supposed to offer peace of mind, especially when you experience a sudden, serious health emergency like a stroke or heart attack while away from home—not a minor issue that can safely wait until you return. However, insurance companies often abandon their policyholders in their time of need. Sadly, this is a common and frustrating experience for too many Canadians.

Thankfully, there is a path forward. If your travel insurance claim was denied, Share Lawyers can help. Our team understands how devastating it can be when an insurer refuses to pay for urgent, life‑threatening medical care you never expected to need during your trip.

Are you wondering what to do if your travel medical insurance claim is denied? Share Lawyers’ experienced team can answer your questions.

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When Travel Insurance Really Applies

Travel medical insurance is meant to protect you in sudden, serious medical emergencies while you are away—such as a stroke, heart attack, or other life‑threatening event that requires urgent hospital care—not for minor issues or injuries that can safely wait until you return home. When an insurer refuses to cover this kind of unexpected, critical treatment abroad, the financial and emotional consequences can be overwhelming, which is why getting clear legal guidance quickly is so important.



Share Lawyers Helps When Your Travel Medical Insurance Claim is Denied

Experienced Legal Guidance

We provide comprehensive legal advice and expertise to address all aspects of your denied claim thoroughly.

Evidence Collection

We assist in gathering and organizing the necessary evidence to support your claim and demonstrate the validity of your emergency.

Policy & Exclusion Review

We analyze your insurance policy and the reasons for denial to identify any errors or unfair practices by the insurance company.

What To Do If Your Travel Insurance Claim is Denied

Fortunately, you have the right to fight back against the decision. Attempting to appeal on your own often results in repeated denials, prolonging the time without your settlement. Instead, we advise contacting an experienced law firm like Share Lawyers for a free consultation to see how we can help you secure the benefits you need.

Most Common Reasons for Travel Insurance Denials

Policy Exclusions

Claims related to situations explicitly excluded in the policy, such as injuries from high-risk activities, substance abuse, or acts of war or terrorism.

Pre-existing Medical Conditions

Claims may be denied if the traveler had unstable or undisclosed pre-existing medical conditions when purchasing the insurance.

Misrepresentation

Providing inaccurate or incomplete information about medical history or travel plans on the insurance application can lead to claim denial.

Lack of Proper Documentation

Not providing the required documents, such as medical records, receipts, police reports, or proof of travel arrangements, can result in denial.

Policy Limitations

Exceeding the coverage limits or failing to meet the minimum requirements for claim approval, such as a minimum trip length or cost.

Timely Filing

Missing the deadline for filing a claim or an appeal, often stipulated within a specific timeframe in the policy terms, can lead to denial.

Travel Medical Insurance Denied?


Share Lawyers Helps Secure Your Travel Insurance Benefits


If you’re wondering what to do if your travel insurance claim is denied, turn to Share Lawyers.

We understand the stress and frustration of having your benefits withheld, and we leverage our expertise in challenging insurance company denials to help Canadians like you.

The best part? We offer free consultations and work on a contingency fee basis, so you don’t owe us anything until you win.

Still wondering what to do if your travel insurance claim is denied? A quick conversation with one of our lawyers will help you understand your situation and provide a clear path forward.

Contact Share Lawyers today and let our 35+ years of experience work for you. We can help you win your case againstCanada Life, Desjardins, Manulife, RBC Insurance, Sun Life, and other insurance companies. Our legal team offers a free consultation and works on a contingency basis. There are no fees unless you win your case.

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