Union Disability Benefits: Public Service Health Care Plan’s Choppy Transition

As a disability law firm, we are acutely aware of the challenges that can arise during significant transitions. One such recent transition is the switch of the Public Service Health Care Plan (PSHCP) from Sun Life to Canada Life Assurance Company, which took effect on July 1, 2023. This move was anticipated to bring key improvements to the health care plan for public servants, but the reality has been far from smooth.

Our firm stands ready to assist those who are experiencing difficulties with their short or long term disability benefits. Whether it's helping you understand your rights, navigating the complexities of the new system, or advocating for you when your disability benefits are unfairly denied, we're here for you. We believe that no one should be left without the support they need due to administrative hiccups or systemic failures.

The transition itself has been marred by numerous issues, leaving many union members frustrated and stressed about their union disability benefits. The problems have ranged from difficulties in creating PSHCP Member Services accounts, challenges with online claims submissions, and delays in direct deposits for claim reimbursements. The Public Service Alliance of Canada (PSAC) has noted the increased stress among its members due to these issues. Furthermore, the rollout of the new health care plan has been criticized as chaotic, with many public servants expressing their dissatisfaction. This botched transition has not only affected the morale of the workforce but has also jeopardized the medical and union disability benefits of many union members.

We understand that these changes may have caused considerable confusion and distress, especially for those union members who rely on disability benefits. As a disability law firm, we recognize that these union disability benefits are more than just monetary support – they provide dignity, independence, and a sense of security.

In conclusion, while the PSHCP switch to Canada Life has been fraught with challenges, it's important to remember that you are not alone in this journey. Our firm is committed to ensuring that your rights for disability benefits are protected and that you receive the benefits you deserve. Let us help you navigate these choppy waters, because together, we can weather any storm.

Denied your long term disability claim?

Contact a disability lawyer at Share Lawyers today and put our experience to work for you. Our 35+ years of experience can help you win your case against Canada Life, Desjardins, Manulife, RBC Insurance, Sun Life, and other insurance companies. Our legal team offers a free consultation with no fees unless you win your case.