The Disability Insurance Definition of Disability: What You Need To Know

When injury or illness impacts one's ability to work, disability benefits can cover financial gaps caused by lost wages. To the disappointment of patients and doctors alike, too many Canadians are denied crucial benefits because their medical condition doesn’t align with the insurance company’s definition of disability.

Our handy guide will help you understand your situation, enabling you to make informed decisions regarding your potential disability benefits.

Contact Share Lawyers for more information on your insurance policy’s definition of disability.

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Who Determines the Definition of Disability

The insurance policy determines the definition of disability, and it typically falls into two categories as it relates to receiving benefits:

  1. Own Occupation: This definition considers you disabled if you cannot perform the substantial duties of your specific occupation. This is usually more favourable to you, as it acknowledges the unique demands of your particular job.
  2. Any Occupation: This stricter definition deems you disabled only if you cannot perform the duties of any occupation for which you are reasonably suited by education, training, or experience. Policies with this definition can be more challenging when you're trying to qualify for benefits.

The Broader Scope of Disability

The definition of disability includes both mental and physical conditions; either one or a combination thereof can prevent you from performing occupational duties. The term “disability” encompasses a broad range of conditions, making the most crucial factor your symptoms and their impact on your ability to perform duties.

Mental health conditions such as depression, anxiety, and PTSD can impact your ability to work just as much as chronic pain and physical injuries can. Moreover, the combination of mental and physical conditions can create complex scenarios where the cumulative effect of multiple conditions makes it impossible to work. In fact, it’s not uncommon for physical injuries or illnesses to create or exacerbate mental health conditions.

Additionally, while you may already be receiving benefits, it’s not uncommon for insurance companies to change the definition of disability as outlined in your policy.

If you cannot work and have an insurance plan, you are entitled to disability benefits.

Key Definition of Disability Takeaways

Definition of Disability

Varies by policy, typically categorized into Own Occupation and Any Occupation.

Own Occupation

Considered disabled if unable to perform duties of your specific occupation.

Any Occupation

Considered disabled if unable to perform duties of any suitable occupation.

Mental Health Conditions

Includes mental health issues that impede job performance.

Physical Conditions

Includes physical ailments that hinder job duties.

Impact of Symptoms

Emphasis on how symptoms affect your ability to perform job duties.

How Share Lawyers Helps

While disability insurance is meant to provide essential financial support when you're unable to work, it's dishearteningly common for insurance companies to deny valid claims, even when your condition clearly meets the "Disability Insurance Definition of Disability."

These denials often happen because of technicalities or insufficient information, tactics that insurance companies use to avoid paying out the benefits you desperately need. If you find yourself in this situation, don’t lose hope.


At Share Lawyers, we understand the emotional and financial strain that comes with having a disability claim denied. We are passionate advocates who fight tirelessly to secure the short or long term disability benefits to which you are entitled.

We are committed to standing by your side and ensuring you receive the support you need during this difficult time.

How We Help

Experienced Legal Guidance

Our team of specialized disability lawyers will review your situation, gather additional evidence, and present a strong case to challenge your denial.

Stress-Free Process

We handle all the legal complexities, allowing you to focus on your recovery. We communicate with insurance companies on your behalf and gather medical evidence, ensuring your case is managed professionally and efficiently.

Personalized Support

Every case is unique, and we tailor our approach to meet your specific needs. We are committed to providing compassionate and dedicated support throughout the process.

No Fees Until You Win

We operate on a contingency basis, which means you don't pay any fees until we win your case.

Life reBUILDER™

Our exclusive Life reBUILDER™ program offers comprehensive support, including counselling services, vocational training, and financial planning to help you rebuild your life after an injury or illness.

Share Lawyers Fights to Obtain Your Benefits

When you’re dealing with an injury or illness severe enough to prevent you from working, it can be incredibly frustrating. This frustration is compounded when your insurance company refuses to pay the benefits you depend on, even though you clearly cannot continue working and should be eligible for disability benefits.

Whether you’re experiencing a denial or a Change of Definition, don’t let them deter you. For over 35 years, Share Lawyers has been fighting on behalf of Canadians just like you. We’ve successfully helped thousands obtain the benefits they are owed.

We understand how stressful your situation is. Let us carry the burden and carve a path toward the financial support and peace of mind you deserve. Our dedicated team will work tirelessly to ensure you receive the benefits you need to move forward with your life.

“I was surfing the net to understand Disability Insurance. Share Lawyers was listed and was offering a Free consultation. I took the opportunity and received a call from a representative within 5 minutes!

I highly recommend Share Lawyers because they display extraordinary qualities that are essential to doing their job and present elite emotional support skills.

It’s vital to reach out to a firm that is willing to work for you and with you to achieve your needs by supporting you emotionally and mentally. They were very supportive and patient with me during every interaction.

Based on my experience with Share Lawyers, I believe they are more than just a legal firm. I felt they genuinely and authentically wanted the best for me, and I believe those who want the best for you are THE BEST FOR YOU.

Thank you to everyone at Share Lawyers for your passion, professionalism, and support.”

  • Ani


Don’t face this alone. Reach out to Share Lawyers for a free consultation today, and let us fight for the justice and support you deserve. We’re so confident in our ability to win any case we take that we don’t get paid until you do.

Still need more information on the disability insurance definition of disability? A quick conversation with one of our lawyers will help you understand your situation and provide a path forward.

Contact Share Lawyers today and let our 35+ years of experience work for you. We can help you win your case againstCanada Life, Desjardins, Manulife, RBC Insurance, Sun Life, and other insurance companies. Our legal team offers a free consultation and works on a contingency basis. There are no fees unless you win your case.

We’re here to support you during this difficult time

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