What to Do When You Experience a Denied AD&D Claim

When you submit an Accidental Death & Dismemberment (AD&D) claim, you’re counting on those benefits to cover crucial expenses. Whether it’s from the passing of a loved one or a lost limb or appendage, it can be incredibly frustrating and disheartening when your insurance company denies your AD&D claim, leaving you feeling unsure of what to do next.

However, a denied AD&D claim doesn't mean the end of the road. There are essential steps you can take to challenge the decision and still obtain the benefits you need.

At Share Lawyers, we are dedicated to helping you explore all your options and guiding you toward securing the benefits you depend on. We're here to provide support and a clear path forward.

Did you experience a denied AD&D claim? Reach out to Share Lawyers to explore your options.

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Why Are AD&D Claims Denied?

AD&D claims can be denied for a variety of reasons, which should be outlined clearly in a denial letter.

  • Policy Exclusions: AD&D policies often have specific exclusions that outline circumstances under which benefits will not be paid, such as but not limited to:
    • Illness or disease
    • Self-inflicted injuries
    • Drug or alcohol use
    • Participation in dangerous activities or extreme sports
    • Acts of war or terrorism

  • Failure to Meet the Definition of “Accident”: For an AD&D claim to be valid, the death or injury must result from an accident. If the insurance company determines that the incident was not accidental or resulted from natural causes, they may deny the claim.

  • Insufficient Documentation: Claims can be denied if there is not enough evidence to support the occurrence of an accidental death or dismemberment. Lack of proper documentation, such as medical records, accident reports, or death certificates, can result in denial.

  • Delayed Reporting: Claims must be reported within a specific timeframe. Missing this deadline can result in a denial.

  • Non-Covered Injuries: AD&D policies cover specific injuries. If the injury or loss isn't covered, the claim may be denied.

  • Pre-Existing Conditions: The claim might be denied as not purely accidental if the death or injury is linked to a pre-existing condition.

  • Policy Lapses: The claim will be denied if the policy was inactive during the incident due to non-payment or other reasons.

  • Discrepancies or Inconsistencies: Inconsistent information or signs of potential fraud can result in a denial.

  • Incorrect Filing: Errors or incomplete forms during the claim submission can cause a denial. Accurate and complete paperwork is crucial.

  • Non-Accidental Clauses: Claims resulting from intentional acts, such as suicide or criminal activity, will be denied.

  • Employment-Related Exclusions: Some policies exclude incidents during work-related duties, especially if not employer-provided.

Knowing these reasons can help you prepare a more substantial claim. Regardless of the reason behind your denied AD&D claim, contacting Share Lawyers will help you understand if our experienced insurance lawyers are able to support you in fighting back against your denied claim.

What to Do When You Experience a Denied AD&D Claim

When you face a denied AD&D claim, it’s crucial to remember not to lose hope. Understanding that you still have options is key. Unfortunately, insurance companies sometimes deny valid AD&D claims to avoid paying out benefits, often using technicalities in the policy as a reason.

But don’t be discouraged. There are steps you can take to challenge the denial and pursue the benefits you deserve. There are also some pitfalls that you want to avoid.

Here’s what you need to know.

Do This When Your AD&D Claim is Denied

Review the Denial Letter

Carefully read the denial letter from your insurance company. It should outline the reasons for the denial and any specific policy provisions they believe justify their decision.

Gather Documentation

Collect all relevant documents, including medical records, accident reports, witness statements, and correspondence with the insurance company. This evidence will support your case.

Stay Organized

Keep detailed records of all your communications, documentation, and steps taken throughout the process. This organization will be beneficial if you need to escalate the matter further.

Consult with an Experienced AD&D Lawyer

Leveraging the expertise of an experienced AD&D lawyer, such as Share Lawyers, can provide you with invaluable guidance on your rights and the best course of action. We'll navigate the AD&D claims process with you, help you determine the optimal path forward, and handle the heavy lifting to secure the benefits you deserve.

Avoid This When Your AD&D Claim is Denied

DON’T Ignore the Denial

Ignoring the denial letter will not resolve the issue, and it certainly will not result in receiving your AD&D benefits. Instead, you should promptly address the denial by understanding the reasons and planning your next steps.

DON’T Miss Deadlines

Insurance companies have strict deadlines for filing appeals. Missing these deadlines can forfeit your right to challenge the denial.

DON’T Assume the Insurance Company is Right

Insurance companies often make mistakes or unfairly deny claims. Don’t automatically accept their decision without reviewing it thoroughly.

DON’T Give Up

It’s critical not to lose hope. Share Lawyers can help you with processes that can lead to obtaining the AD&D benefits you’re owed.

DON’T Communicate with Your Insurance Company Without Legal Guidance

Engaging with your insurance company without legal guidance can lead to missteps that may harm your case. Share Lawyers can help navigate the process and advocate on your behalf.

Share Lawyers Fights to Obtain Your AD&D Benefits

Experiencing a denied AD&D claim can be incredibly frustrating and disheartening. Whether it’s due to a technical error or because the insurance company is unwilling to pay out benefits, it can feel deeply unfair. However, it's important not to lose hope—you have options, and Share Lawyers is here to help you explore them.

For over 35 years, we’ve assisted thousands of Canadians in securing the insurance benefits they depend on, even after initial denials. Contact us promptly to avoid further delays or denials.

At Share Lawyers, we’re prepared to handle the heavy lifting and advocate on your behalf. It all begins with a free consultation, and we’re so confident in our ability to win that we don’t get paid until you receive your benefits. Let us fight for the support you deserve.

Do you still have questions about your denied AD&D claim? A quick conversation with one of our lawyers will help you understand your situation and provide a path forward.

Contact Share Lawyers today and let our 35+ years of experience work for you. We can help you win your case againstCanada Life, Desjardins, Manulife, RBC Insurance, Sun Life, and other insurance companies. Our legal team offers a free consultation and works on a contingency basis. There are no fees unless you win your case.

We’re here to support you during this difficult time

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