Home visits are common techniques employed by insurers when assessing disability claims. An insurance company representative, often identified as a rehabilitation consultant, will stop by either unannounced or at a prearranged time to speak to the claimant. This individual will seek to ascertain the claimant's activity level, determine whether the claimant is working on another interest, or to develop other information to be used by the insurer. Caution should always be used when speaking to the insurer or its representative. Such interviews should be done on the claimant's terms, whether recorded with witnesses, or by having a confirmation of interview prepared -- all to avoid anyone distorting the information provided.